My experience onboarding New Users on Hive
Since I joined hive in the year 2020, I have made myself an ambassador for the hive Blockchain and I have onboarded more than 15 users on the platform. The difficult part is onboarding users who know nothing about web 3 and this has been my most challenging experience. At one point I'll tell myself I wouldn't introduce anyone to the hive platform again, but I still find myself preaching about the platform to people I come across. One issue with web 2 users is that they are comfortable with the social platforms that offer fun and see anything that requires a task as stressful.
The first challenge is that most web 2 users believe anything that promises money online is a scam. A lot of them have tried one or two ponzi schemes and still live with regret and experience. This makes it difficult to onboard them especially when you tell them it offers some kind of monetary value, some people would insist you make a withdrawal before their eyes to confirm it's genuine. I have met with a lot of people who made me withdraw just to prove to them that the platform was real, unfortunately most of them don't stay past one month and they are already discouraged.
The most discouraging experience with onboarding of new users is having people who find it hard to learn on their own. They ask questions on everything and require screenshots to understand. Some would even go as far as demanding tags to every post they write. I didn't learn this way, and I consider it to be draining having to explain everything you come across the platform. Sometimes I wish all I do is share a link to join the platform while they learn the rest on their own, but no, You do virtually everything and they keep complaining about not giving them enough time. The painful part is, most of these people are mostly interested in the withdrawal and don't stay on the platform for long.
When I started onboarding new Users, I felt it wise to create a group where I attended to their questions and guided them on how to do certain things. What they were all interested in knowing is how to make withdrawal and were easily discouraged about not getting votes. Sometimes I tried to encourage them by boosting their posts, and other times I told them my story. I doubt if it worked, none of the people that I joined in that group are still active.
Before one of the users left, I lent him some money and told him to pay me by writing articles and sending them to me when I noticed he couldn't afford the money. Our agreement was to write 1 article per day for 30 days and send it to me and we are done. All i needed was 30 articles, it was left to him how he was going to do that. It was a way to make him stay active, he wrote 15 and I didn't hear from him again.
Not everyone I onboarded left, some stayed, while some were off and on. I hope they'll find reasons to be active on the platform in the future.
I totally understand some of what you've said, in as much as you should explain it's always best for them to explore and learn things on their own. For me my onboarder was busy tackling important stuff at the time so I had to explore the blockchain without guidance. Seems like they didn't have the right motivation from the start as well
Yeah, most people who doesn't stay for long always have money as their focal point/motivation
The people were just there for the withdrawals. I know those types of people. They are the ones that think putting in low effort would bring them the money they are looking for and when they don't see it, they vanish into thin air.
If I see a person who is looking for money so badly, I will not even tell them about Hive so I don't disappoint them. And if they ask me what I am doing, I will tell them but also let them know clearly that if they join, there is a possibility they will not earn a single penny in their first 3 months.
I think making it clear to them makes them less expectant. However,Some people claim they can endure until they see the reality of it
I think that's the challenging thing about being an onboarder. You've got to learn to be tolerant of those questions. I've never even full onboarded anyone but I had newbie friends that would call me at all hours of the day to ask me one question or the other. Because I didn't want them to make a mistake, I'd help them.
However, if my newbie asked me as one of his or her first statements to withdraw money so that it showed them that it was real, I wouldn't onboard such a person because it's quite obvious that Hive wouldn't be for you.
Unfortunately I have had a lot of them who were bothered about withdrawal. some young people are just in pressure to make it fast on any platform
My dear the thing is tiring and annoying when onboarding people on hive oo
Some don't know that nothing good comes easily.
Hive is real and you will get to enjoy it when you invest your time.
Well, the pleasing part is when one out of many stay long and grows well on hive.
Yeah, there's this joy when one takes the burden to remain and grow. I have a few who stayed and I'm always ready to assist them in any way possible
That's it 😊
My greetings folks. I guess my growth was quite slow because I was doing just sports. Over there, there seem to be a clique kind of thing,if you join the clique you get votes.
My onboarder( new term,I learnt by reading this blog and comments) was no longer into blogging, but gaming, yet he did a terrific job guiding me from scratch because I knew next to nothing on Web 3, blockchain and so on.
His patience is legendary, I asked him everything, from what to use as tags to how to get votes etc.
Interesting reading some of these posts outside my Arsenal of England things.
Cheers.
I believe reward wasn't your target at the start and this helped your growth. It's okay to ask questions where we are confused , the biggest turn off comes in what our motivation is
Nope sir, reward was my focus. Infact I had no job then and saw Hive as a place to earn steady funds.
So I made it plain to my onboarder that my target here is funds, rewards.
You see the thing is, don't wait for adversity before you learn values. So my hunger for funds(or adversity) couldn't erode an already entrenched virtue of patience that I had. Being teachable is another virtue I had, thus I knew I needed to be coached to be a better writer; no hunger for funds can erode this thinking.
People are different. Was I desperate for rewards? Yes I was and still am. Even so, my definition of desperation doesn't preclude proper virtues of life.
You may join me in my latest in Hivenaija.
Cheers man
Hahaha.. seem you know what you wanted and how to keep it going without being discouraged
😊 Well, yeah somehow I kept on. There's a WhatsApp group I was joined to by my onboarder, a decent number of them were old members of Hive. Today absolutely none are interested in Hive, all jumped ship. Basically their protest is about profitability. I was left alone.
But me as they complained, I was thinking if only I had the kind of phones(some had laptops even) that you guys have, I would do more. I joined Hive with a phone that, well let me not remember that phone and it's headache now. I'm glad I'm unto a better phone now.
Secondly, I saw what I you did on my formerly latest blog. You brought in the ovation sir.🙂 Thanks a whole lot for this encouragement. And erm I don't mind you keep it up sir.🙈
Yours faithfully,
witty one
I understand your view, there are some people that just want to earn without working, they will complain I’m not earning just in 2 to 3 days of their joining.
Exactly, they hate the process and are more concern with reward
It's not always easy to onboard people on hive, worst still when the only thing they are interested in, is to withdraw dollars 🤑. Just a few of the people I onboarded are still active, while majority left in less than a month.
Honestly speaking, the last two people I onboarded left without even writing an introduction post and I'm just tired 😩.
#Dreemerforlife.
Haha. It's tiring, even when we say we wouldn't go through the stress again, we find ourselves doing it . The few that stay are always a joy
Amazing job bro, onboarding new users is awesome but stressful and if that is the only thing we can do to support Hive, I want to believe that we just have to keep it us.
Thanks for sharing this bro.
#dreemerforlife
Only if we get genuinely interested people
Yay! 🤗
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Wow! , Thank You @jhymi. I'm so grateful
Mr Hive ambassador, I salute your courage in onboarding New comers. Sometimes the journey can be tiring but I urge you to keep at it.
#dreemerforlife
It's indeed tiring, not an easy task
You win some , you lose some. Many come in with the wrong motive but it is best not to give up on them.
#dreemerforlife
I have always given my best, sometimes it's their motivation that keeps them
I agree with you. I took have such experience, we can only try to help them, we cant force them
That's true, we can't force but help
I commend your efforts in onboarding people. I just don't have that kind strength in explaining why you should be patient with people who lack Patience.
Nice one Hive Ambassador 😊.
Indeed if the newbie like patient, there's no need cajoling them into staying